MoveWallet Legal, Privacy & Terms

1. Overview

MoveWallet is a financial technology platform designed to enable users access and interact with local financial systems across supported jurisdictions.

By accessing or using MoveWallet, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

2. Nature of Service

MoveWallet is a technology platform and not a bank, financial institution, or licensed money transmitter.

MoveWallet does not accept deposits, hold customer funds, or operate as a custodian of funds. All financial services are provided through licensed third-party partners including payment processors, liquidity providers, and regulated financial institutions.

Users acknowledge that all funds are held, processed, and safeguarded by such partners under applicable regulatory frameworks.

3. Services Provided

• Creation of temporary or virtual local wallets
• Facilitation of local payments and transfers
• Currency conversion and settlement routing
• Airtime, data, and merchant payments
• Integration with third-party financial infrastructure

4. Eligibility

Users must:

• Be at least 18 years old
• Provide accurate and verifiable identity information
• Not be located in restricted jurisdictions
• Not be listed on sanctions or watchlists

5. Account Registration & Responsibility

Users are responsible for maintaining the confidentiality of their account credentials.

All activities conducted through an account are deemed authorized unless proven otherwise.

6. Identity Verification (KYC)

• Passport or government-issued ID verification
• Facial or biometric verification
• Address or residency checks where required
• Ongoing compliance monitoring

7. Compliance, AML & Sanctions

MoveWallet complies with global Anti-Money Laundering (AML), Counter-Terrorism Financing (CFT), and sanctions regulations.

• Transactions may be monitored and analyzed
• Accounts may be restricted without notice
• Suspicious activities may be reported to authorities
• Users must not engage in illegal financial activities

8. Wallet Structure

Wallets provided through MoveWallet are virtual and may be:

• Temporary
• Jurisdiction-specific
• Linked to third-party providers

Wallet availability and duration may be limited by regulatory or operational constraints.

9. Funding & Currency Conversion

Users may fund wallets through approved channels including exchanges, partners, or external transfers.

Currency conversions:

• Are subject to market fluctuations
• May include margins or spreads
• Are not guaranteed at quoted rates

10. Transactions

Users are solely responsible for:

• Ensuring recipient details are correct
• Confirming transaction intent
• Understanding fees and exchange rates

Transactions, once processed, may be irreversible.

11. Fees & Charges

• Transaction fees
• Currency conversion fees
• Withdrawal or payout fees
• Third-party provider fees

All applicable fees will be disclosed where possible prior to execution.

12. Third-Party Services

MoveWallet relies on third-party infrastructure providers.

We do not control:

• Processing delays
• Downtime
• Errors or failures from partners

13. Data Collection

• Identity information
• Contact details
• Transaction history
• Device and usage data

14. Data Usage

• Service delivery
• Fraud prevention
• Regulatory compliance
• Customer support

15. Data Sharing

Data may be shared with:

• Financial institutions
• Verification providers
• Regulatory authorities

We do not sell user data.

16. Data Retention

Data is retained for as long as required by law or operational necessity.

17. Security

We implement:

• Encryption protocols
• Access controls
• Monitoring systems

18. Risk Disclosure

• Exchange rate volatility
• Regulatory changes
• Service interruptions
• Irreversible transactions
• Third-party dependency risks

19. Prohibited Use

• Fraud or scams
• Money laundering
• Sanctions evasion
• Illegal goods/services

20. Suspension & Termination

Accounts may be suspended or terminated at any time for:

• Compliance issues
• Fraud suspicion
• Violation of terms

21. Limitation of Liability

To the fullest extent permitted by law:

• MoveWallet is not liable for indirect or consequential damages
• Not liable for third-party failures
• Not liable for user errors

Total liability shall not exceed fees paid for the relevant transaction.

22. Indemnification

Users agree to indemnify and hold MoveWallet harmless from any claims arising from misuse of the platform.

23. Force Majeure

MoveWallet shall not be liable for failure due to events beyond its control including:

• Network outages
• Regulatory changes
• Acts of government

24. Governing Law

These Terms shall be governed by applicable laws of the operating jurisdiction of MoveWallet.

25. Updates

We may update these Terms at any time. Continued use constitutes acceptance.

26. Contact

Email: support@movewallet.com